YT
Yavor T

1 reviews | Active since Jul 2011

23 Oct 2017, 16:35

Electrical goods non-returnable - Midas writing their own laws?

Last week I purchased Phillips headlight bulbs from Midas Fourways after confirming with the sales guy that they are whiter than the normal bulbs. After consulting with a friend he told me that these bulbs are not whiter and are also very difficult to install. Today I went to return the bulbs and exchange them for something else, but was told that electrical goods are not returnable. Is Midas writing their own Consumer Protection Act or haven't heard about it?

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Replies (3)
Midas
Midas's reply24 Oct 2017, 08:50
Official

Good Morning,

Thank you for bringing this to our attention.

Kindly allow us time to investigate the matter and we will revert back to you.

Kind regards,

Midas team

YT
Yavor T's update26 Oct 2017, 09:15
Reviewer Update
Much investigating for a obvious breach of the Consumer Protection Act? How long do you still need?
YT
Yavor T's update31 Oct 2017, 10:39
Reviewer Update
Thank you, all sorted