Disappointed with Expired Product and Poor Customer Service MIDAS Pretoria North.

On the 24th of December 2024, I purchased a windscreen sealant from Midas Pretoria North. When I used the product on the 28th during my holiday in Limpopo, it didn’t work as expected—the sealant wouldn’t dry, and the rubber wouldn’t stick. Upon checking, I realized the product had already expired.

I returned to the store on the 5th of January 2025 to address the issue, only to be told that I shouldn’t have opened the sealant. This response was highly disappointing. Are customers now expected to check expiry dates on every product before using them? Shouldn’t it be the store’s responsibility to ensure expired products are removed from their shelves?

This experience highlights poor stock management and a lack of accountability from Midas Pretoria North. I trusted the store to sell quality products, but this incident has made me question their standards and customer care. I will never buy any product from Midas, lesson learnt.