TM
Thomas M
1 reviews | Active since Nov 2017
22 Nov 2019, 10:27
Customer Care doesn't exist at Midas!
Customer Care doesn't exist! Sent two emails to *** regarding an item that I wanted to purchase online but had a query. To-date I have had no response, so good bye Midas!
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Replies (2)
Midas's replyOfficial
25 Nov 2019, 10:16Good day,
Thank you for bringing this to our attention.
Following the email that you sent to our customer email, please refer below;
Unfortunately the product that you need is not available in Durban, its only available in stores around Johannesburg.Please note that we do not courier to home addresses , click and collect orders can only be collected from your nearest Midas store.
We trust that you'll find the above in order.
Kind regards
The Midas Social Team
Thank you for bringing this to our attention.
Following the email that you sent to our customer email, please refer below;
Unfortunately the product that you need is not available in Durban, its only available in stores around Johannesburg.Please note that we do not courier to home addresses , click and collect orders can only be collected from your nearest Midas store.
We trust that you'll find the above in order.
Kind regards
The Midas Social Team
Best regards,
Midas's reply25 Nov 2019, 10:16
Official
Good day,
Thank you for bringing this to our attention.
Following the email that you sent to our customer email, please refer below;
Unfortunately the product that you need is not available in Durban, its only available in stores around Johannesburg.Please note that we do not courier to home addresses , click and collect orders can only be collected from your nearest Midas store.
We trust that you'll find the above in order.
Kind regards
The Midas Social Team
Thank you for bringing this to our attention.
Following the email that you sent to our customer email, please refer below;
Unfortunately the product that you need is not available in Durban, its only available in stores around Johannesburg.Please note that we do not courier to home addresses , click and collect orders can only be collected from your nearest Midas store.
We trust that you'll find the above in order.
Kind regards
The Midas Social Team
Best regards,
TM
Thomas M's updateReviewer Update
25 Nov 2019, 10:44Thank you for your reply. Due to the issue that I have had with you, the item is only available in Johannesburg and you only courier to your stores I have decided that I will not be supporting Midas anymore.
TM
Thomas M's update25 Nov 2019, 10:44
Reviewer Update
Thank you for your reply. Due to the issue that I have had with you, the item is only available in Johannesburg and you only courier to your stores I have decided that I will not be supporting Midas anymore.