CA
Chilton A

1 reviews | Active since Nov 2010

21 Jun 2021, 11:52

Business is lying about no stock on hand, when they actually do have stock of an online order placed

I placed an online order om Midas-Modern Auto website for a 20l Jerry can. Order #1104 which was R55.00 on special.

I paid via the PayFast system & wanted to collect. They then lie about not having stock on hand. I called them after they told me they don't have stock. The saleslady told me they do in fact have 2 of these 20litre jerry cans on hand.

Why are they lying so to loyal clients. Please inform Midas HQ about this franchise.

0
Replies (1)
Midas
Midas's reply09 Jul 2021, 13:18
Official
Good day

Thank you for your mail.

We have investigated the matter and unfortunately there was no stock on the product.
There was a misunderstanding with the sales person you spoke to and we would like to apolgise for the inconvenience coursed.

Kind regards
The Midas Team