Bulls#@t service midas grahamstown

Was sold an incorrect petrol pump by the salesman. I lost the receipt but have my bank statement reflecting payment, date, and recipient. The manageress said she is unable to assist as she requires a receipt. I explained I did not want a refund. I was prepared to exchange it for another part of higher value and pay the difference. The part was never used or removed from its packaging. I have been a loyal supporter of Midas but will take my business elsewhere. Thanks Midas.