1 reviews | Active since Jan 2018
Battery Guarantee not real
I bought a car battery(Duratec) at Midas battery centre at Gezina branch in Pta.I bought the battery on the 25/04/2021 and I was told that the battery has 24 months guarantee on it but I have to keep the receipt safe,I went to the battery centre today(30/05/2022) after I started to notice that the battery is starting to give some issues.The battery is not working as it doesnt have power anymore and im unable to start my car,I was sent back home after I was told that my car's alternator is faulty as the battery has changed its shape and i was told that the battery died because it was overcharged,Please assist as im not taking this explanation well and the only thing I need is to get a battery that is on a working condition.I asked if they can maybe include a clause or something when they sellthis products to us so we can make an informed decision.Now I am being told to bring my car in at their premises and my car is in Roodepoort and I am wondering if they going to reimburse my money for petrol.I have never broughtmy car in for inspection the time I bought the battery so now I as the customer must be inconvenienced after being told I can enjoy the benefits of this battery for 24 months.Please help
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you.
Kind regards
Best regards,
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you.
Kind regards
Best regards,
Thank you writing to us, Please be advised that the battery was bought at Battery Hub not Midas.
Kind regards
The Midas Team
Best regards,
Thank you writing to us, Please be advised that the battery was bought at Battery Hub not Midas.
Kind regards
The Midas Team
Best regards,
