VT
Vusi T
1 reviews | Active since Jan 2020
07 Jan 2020, 07:49
Bad service
Worst service ever from 2 of midas stores namely ikhwezi and dobsonville mall that made me to open an account with hellopeter. Not only have I waisted my time but also my petrol by travelling from store to store and still they sold me a wrong item even when I gave them samples. This is a not impressed customer writing I would not recommend any of my friends or family to use their services. I really hope this review would reach the midas management and deal with it accordingly.
Contact person: Vusi***)
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Vusi T's updateReviewer Update
07 Jan 2020, 09:56The worst doesn't end I'm at the store(dobsonville mall) again it's been an hour now apparently the store in ikhwezi has the items I went to go buy yesterday that they sent me here this is so sad bad service 2days in a row. So unhappy :( :(
VT
Vusi T's update07 Jan 2020, 09:56
Reviewer Update
The worst doesn't end I'm at the store(dobsonville mall) again it's been an hour now apparently the store in ikhwezi has the items I went to go buy yesterday that they sent me here this is so sad bad service 2days in a row. So unhappy :( :(
Midas's replyOfficial
07 Jan 2020, 14:52Good Day Vusi
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received.
However please note that the Ikhwezi store is not a Midas Store and therefore we do not have control over their training and expertise. We are however glad that Dobsonville Midas was able to assist by offering you the correct information with regards to the parts you needed.
Kind Regards
The Midas Team
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received.
However please note that the Ikhwezi store is not a Midas Store and therefore we do not have control over their training and expertise. We are however glad that Dobsonville Midas was able to assist by offering you the correct information with regards to the parts you needed.
Kind Regards
The Midas Team
Midas's reply07 Jan 2020, 14:52
Official
Good Day Vusi
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received.
However please note that the Ikhwezi store is not a Midas Store and therefore we do not have control over their training and expertise. We are however glad that Dobsonville Midas was able to assist by offering you the correct information with regards to the parts you needed.
Kind Regards
The Midas Team
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received.
However please note that the Ikhwezi store is not a Midas Store and therefore we do not have control over their training and expertise. We are however glad that Dobsonville Midas was able to assist by offering you the correct information with regards to the parts you needed.
Kind Regards
The Midas Team