SV
Stephan V
1 reviews | Active since May 2020
24 Jul 2021, 11:45
Bad quality - poor customer service
I have tried twice to contact you on your website - no reaction. I bought a car cover little more than six month ago and it was quite expensive. It has totally disintegrated and when I went back to the Dealer to ask who I could contact, I was flatly ignored. No interest to talk to me or assist. Really bad quality at a serious price - and I will not support you any longer if this is the way you treat your customers. Really bad guys and I am NOT impressed to say the least!!!
Helpful (0)
Replies (7)0
Replies (7)
Midas's replyOfficial
27 Jul 2021, 13:49Good day,
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you.
Kind regards
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you.
Kind regards
Midas's reply27 Jul 2021, 13:49
Official
Good day,
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you.
Kind regards
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you.
Kind regards
SV
Stephan V's updateReviewer Update
20 Aug 2021, 09:22Any news yet.......?
SV
Stephan V's update20 Aug 2021, 09:22
Reviewer Update
Any news yet.......?
Midas's replyOfficial
20 Aug 2021, 09:56Hi Stephan,
Thank you for following up.
We have investigated the matter internally, Please send us a copy of your receipt to *** so that we can complete our investigations.
Kind regards
Thank you for following up.
We have investigated the matter internally, Please send us a copy of your receipt to *** so that we can complete our investigations.
Kind regards
Midas's reply20 Aug 2021, 09:56
Official
Hi Stephan,
Thank you for following up.
We have investigated the matter internally, Please send us a copy of your receipt to *** so that we can complete our investigations.
Kind regards
Thank you for following up.
We have investigated the matter internally, Please send us a copy of your receipt to *** so that we can complete our investigations.
Kind regards
SV
Stephan V's updateReviewer Update
20 Aug 2021, 16:14Thank you very much for the reply, I appreciate it!
I just see *** - not sure where to send the PoP to...... sorry!
I just see *** - not sure where to send the PoP to...... sorry!
SV
Stephan V's update20 Aug 2021, 16:14
Reviewer Update
Thank you very much for the reply, I appreciate it!
I just see *** - not sure where to send the PoP to...... sorry!
I just see *** - not sure where to send the PoP to...... sorry!
Midas's replyOfficial
26 Aug 2021, 11:04Hi Stephan,
Thank you, we received your POP.
Kind regards
The Midas Team
Thank you, we received your POP.
Kind regards
The Midas Team
Midas's reply26 Aug 2021, 11:04
Official
Hi Stephan,
Thank you, we received your POP.
Kind regards
The Midas Team
Thank you, we received your POP.
Kind regards
The Midas Team
SV
Stephan V's updateReviewer Update
06 Sept 2021, 14:35I went to the store again today 06 September 2021 and the item was replaced. Thank you!
SV
Stephan V's update06 Sept 2021, 14:35
Reviewer Update
I went to the store again today 06 September 2021 and the item was replaced. Thank you!
Midas's replyOfficial
26 Oct 2021, 11:50Thank you
Midas's reply26 Oct 2021, 11:50
Official
Thank you