AS
Angelo S

1 reviews | Active since Sept 2014

17 Oct 2024, 12:09

Bad quality parts and after service / warranty non existent

I will not be purchasing Midas Parts anymore.

I have a Golf 4 and have had to do a lot of replacement and maintenance to get her road worthy. I have spent a lot of money buying many parts over the last year from Midas. Almost every crucial part that I have bought have failed within 1 year. I now have to pay for labour to get everything redone.

This time I will rather get my parts from Goldwagen, much better quality and they actually help you when parts fail to get replaced.

Crucial parts that failed were: Fuel Pump, Cambelt and Tensioner (bearings wore out), Cam Belt worn due to faulty tensioner, Fuel Pump that was installed last year has failed and need to be replaced. I emailed Midas to complain and ask what they can do to assist me with no response, you will no longer be getting my business, its not worth having to do everything twice.

The sales people at the store were very friendly and have great service however that doesnt help me if my car keeps breaking down with low quality parts.

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Replies (1)
Midas
Midas's reply30 Oct 2024, 13:57
Official
 Hi Angelo,

Thank you for reaching out to us, we will investigate this and provide you with feedback.

Thank you,
Team Midas.