1 reviews | Active since Jul 2014
Bad customer service
<p>We went to Midas hammanskraal to buy a xenon globe for my husband's Audi A4, the sales person at the till tells us he needs to take out the globe so that they know which one we want. He takes it out, gives it to them and says he wants exactly that. It was a philips globe. They give him a no name brand and tells him its going to work, brands dont mean anythinh. Trusting them, he goes to get it fitted, they test it, the light turns on but the car shows a light sign and an X accross it. Then the light turns off. We go back to tell them the light does not work, they say they might be something wrong with that one and they give us another one after arguing for a while asking for a refund. We get it fitted right next to the store and it does the same thing. Midas sells **** parts and they rob off clients to make a quick buck. This is unacceptable!!</p> <p> </p> <p>Salesman : 8 - since they dont wear name tags and are rude when we ask for their names.</p> <p>Doc no: C483986</p>
Good Morning,
Thank you fro bringing this to our attention.
We have subsequently contacted you telephonically and therefore sent you an email in order to resolve the matter. The store manager has also tried contacting you but with no luck.
Kindly contact or visit the store and request to speak to Katlego who will assist you in resolving the matter, their telephone number is ********** .
Regards,
Midas Headoffice
Good Morning,
Thank you fro bringing this to our attention.
We have subsequently contacted you telephonically and therefore sent you an email in order to resolve the matter. The store manager has also tried contacting you but with no luck.
Kindly contact or visit the store and request to speak to Katlego who will assist you in resolving the matter, their telephone number is ********** .
Regards,
Midas Headoffice
Thank you for following up in this regard, we made contact with the store and they promised to give us a refund. I will give feedback once we have received it.
Thank you for following up in this regard, we made contact with the store and they promised to give us a refund. I will give feedback once we have received it.