1 reviews | Active since Feb 2014
Bad Attitute and Terrible Customer Care
I bought brake pads and a service kit from Midas. i then took them to my mechanic and he informed me that the type of brake pads i had bought were the wrong type and that type would ruin my disc if i put them in. i then went to buy them else where in faith that i would be able to go to Midas and return those brake pads once i explained the situation. when i got to Midas i was informed by a CHEEKY store manager that they do not refund, she would give me a voucher. i explained that i do not require a voucher from Midas and i would like a cash refund as this was the policy that was on their wall - they will provide cash vouchers if goods are incorrect as long as i have not used them. i explained that i had already bought new brake pads but she demanded to see the receipt of the new brake pads i had bought from else where. this has been the worst shopping experience at a Midas and i will never return to Midas again.
Thank you for bringing this to our attention. The matter will be investigated and we will revert back to you.
Thank you for bringing this to our attention. The matter will be investigated and we will revert back to you.
