Bad Attitude and bad service (Midas Florida)
Went into Florida Midas for a back windshield wiper. The blank faced white boy behind the counter didn't know what wiper I needed without a sample but wasn't of any real assistance. When I returned for the wiper with the sample he was to absorbed with a customer who he obviously couldn't help and I was left waiting for 15 minutes while nothing happened. After your other store assistant at the counter was done he proceeded to help customers who had arrived after me when it was clear I had been waiting to be served next. Staff stand behind the counter eating food oblivious to customers. Young Indian girl just kept eating chips without ever offering to help assist me or explain to her colleague that I was next in line even though she was fully aware of my presence and my place for service. I ended up waisting nearly 30 minutes without actually being served because all the staff were basically *********** when it came to replacing a simple wiper.
Thank you for bringing this to our attemtion.
We will investigate the matter and will revert back to you.
Thank you for bringing this to our attemtion.
We will investigate the matter and will revert back to you.
Good Afternoon,
Thank you for your patience while the matter was being investigated.
Our Regional Franchise Manager(RFM) will be meeting with the strore manager in getting the matter resolved.
As per the email that was sent to you, our RFM will be in contact with you after the meeting on Monday the 9th of May 2016. You can also contact him on ***.
Good Afternoon,
Thank you for your patience while the matter was being investigated.
Our Regional Franchise Manager(RFM) will be meeting with the strore manager in getting the matter resolved.
As per the email that was sent to you, our RFM will be in contact with you after the meeting on Monday the 9th of May 2016. You can also contact him on ***.
