Useless Customer Service!

We have been sitting without access to our company mails since Tuesday 11th March 2025. we send emails every day and still nobody assists us!! It has cost our company HUGE money!

We have an urgent request with regards to case case *** (Old case TrackingID#***) Partner has no access to their MS Tent account

I have cced the support team, that will help us manage this

@***, kindly share the Domain and a few details about the customer to help the support team move with the case.

@Support, can we possibly have a meeting scheduled with the partner to move with the quicker. I have attached the email trail of the case.

Please Note the customer has submitted everything as per Mukund's request. (DNS Request)

We'd appreciate a response ASAP, given this has been open for so long and has not been resolved, and this has affected the clients daily operations.

Thanks