Poor response and passing the buck

<p>I bought a Xbox 360 slim on the 28th of October 2016. In the middle of January the Xbox stop working. We returned to the place of purchase been GAME. We we informed that we have to contact Microsoft I selves of which we did. First Microsoft South Africa in Johannesburg on which they informed us they Do Not repair or work with Xbox 360 slim only software and gave me a international toll free number that ********** 100. I informed her that I don't have a landline and it is going to cost me a lot of money to phone Microsoft. So therefore she gave me the customer care email address, which in turn I sent a email and was told I have to contact Microsoft on the toll free nr. So I decided to do so the first nr they gave me ********** 100 does not go through so I tried the second number + ********** 0300 which I got through but as soon as you nearly or get through to a consultant you get cut off. All I want is for them to come and collect this dam Xbox and refund my money. I don't have time or patients for bad customer service</p>