Office 365, tedious and microsoft underhand

I purchased the Microsoft 365 which is the online suite which involves certain programs including xcel, word, access, power point and one note. I found out subsequently access does not work on the mac, however the call centre agent, knowing this said that if I sign up another year access would work. i dd not fall for that, however, but I am sure others have. Furthermore I sent requests regarding sign in to Microsoft and you may as well be writing graffiti on the station wall. They have zero support for technical, only sales which I found deliberately tried to cheat me. When found out their only response was \shall i cancel your programs?\""