NM
Nomalizo M
1 reviews | Active since Feb 2024
07 Feb 2024, 11:57
Unhappy customer
I had my car serviced by Michanic on 01/11/2023. Job was done by Norman Musiyiwa. On 19/01/2024 My car notified me that there’s an engine oil problem and there are no leakages when checked, it also shows a sign that it needs to be Serviced. I contacted Norman who was Servicing my car and till today i have not received any assistance.I am not happy at all.
Helpful (0)
Replies (2)0
Replies (2)
Michanic's replyOfficial
07 Feb 2024, 13:52Hi Nomalizo, sorry to hear about your experience with Norman. In the terms and conditions which are available to you when making your booking, we clearly state that "if you do not get joy from the mechanic, contact us via email of phone call". This is to ensure that a resolution is reached as soon as possible. However, we were not afforded the opportunity to rectify the issue prior to this review as this is the first time we learn about it.
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
Michanic's reply07 Feb 2024, 13:52
Official
Hi Nomalizo, sorry to hear about your experience with Norman. In the terms and conditions which are available to you when making your booking, we clearly state that "if you do not get joy from the mechanic, contact us via email of phone call". This is to ensure that a resolution is reached as soon as possible. However, we were not afforded the opportunity to rectify the issue prior to this review as this is the first time we learn about it.
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
Michanic's replyOfficial
07 Feb 2024, 15:22Hi Nomalizo, sorry to hear about your experience with Norman. In the terms and conditions which are available to you when making your booking, we clearly state that "if you do not get joy from the mechanic, contact us via email of phone call". This is to ensure that a resolution is reached as soon as possible. However, we were not afforded the opportunity to rectify the issue prior to this review as this is the first time we learn about it.
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
Michanic's reply07 Feb 2024, 15:22
Official
Hi Nomalizo, sorry to hear about your experience with Norman. In the terms and conditions which are available to you when making your booking, we clearly state that "if you do not get joy from the mechanic, contact us via email of phone call". This is to ensure that a resolution is reached as soon as possible. However, we were not afforded the opportunity to rectify the issue prior to this review as this is the first time we learn about it.
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D
We implore you to kindly reach out to Michanic, with the issue that you are experiencing by email ***. We will also relay your message to the support team at Michanic.
Thank you
D