Stay away from this company!

Struggling already for a month to get refunded for the incompetence from an outcall mechanic who diagnosed my car wrong! I ended up buying parts (as per their recommendation) of about R5000, which I luckily could return. Michanic is just not replying to emails sent to them and seems like they just don't care about customer satisfaction. The mobile mechanics (in my case) were not up to the job. I had to take things apart in my own car, because they did not even know where they were. And on the report I received, it mentioned "diagnostic report".. They did not even have a diagnostic tool with them! This company is quick to DEMAND payment, but refunding a client is a totally different story... 100%, I will NEVER use them again!