EK
Elandre K
1 reviews | Active since Dec 2022
14 Dec 2022, 13:19
poor planning
my first appointment for diagnostics went as planned. the issue was found, a quote for the repairs were sent and I made a booking.
I got a call on the already booked repairs date, only to find out that the part will only arrive the following day at 3PM. Should you not check the stock before making an appointment???
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Michanic's replyOfficial
20 Dec 2022, 08:30Hi Elandre, apologies for the inconvenience. Sometimes the stock levels on the inventory system show 1 part available and when we check in the shelves we find that it cannot be located. We obviously make a plan after that and always hoping it suits you. We will try do better next time. We are however glad that your car is now sorted and should you have any additional issues you know where to find us :)
Michanic's reply20 Dec 2022, 08:30
Official
Hi Elandre, apologies for the inconvenience. Sometimes the stock levels on the inventory system show 1 part available and when we check in the shelves we find that it cannot be located. We obviously make a plan after that and always hoping it suits you. We will try do better next time. We are however glad that your car is now sorted and should you have any additional issues you know where to find us :)