1 reviews | Active since Jan 2013
PAYING RENAULT TO RE-DO WORK THAT WAS DONE BY THIS COMPANY AND FIX THE MESS THEY MADE OF MY CAR!
These guys do not know what they are doing. They also over charge on poor quality parts and have no issues cutting parts from your car and joining them the way they see fit without speaking to you about it.
I was charged R19380.70 by Car Care Click for what they call Cylinder Head Overhaul". after repairing what they had diagnosed the car was still misfiring and losing power, still in their possession. They then went on to tell me that they have replaced a MAP sensor but still the issue persists and they are now absolutely convinced that the issue is with my Computer Box. I demanded my car back. I had paid them R15K of the R19380.70 and made no further payment. The car came back with all warning lights on, the radio not working, the wheel cap missing and a R375 speeding ticket. After sending their beer reeking mechanic to look at the radio, I was told that the radio was on the brink of not working it's just a coincidence that it stopped working in their possession. Extremely interesting considering that all that has been done to have that radio working now is to take the battery out and put it back in. I've taken the car to Renault for a diagnostic and repairs. I have to have the timing chain taken out and re-fitted, Renault cost is R18371.90, less than what Michanic charges yet they use subpar parts. When "repairing" my car, Car Care Click decided it would be best to grind the cylinder valves, now I have to have the valves refitted at an additional R13819.90. Renault found no issues with my computer box.
Renault has repaired my vehicle you have seen the quotes sent to MIOSA you know very well what the repairs were for. it's the damage that YOU lot did. my car is in my possession with no warning lights, and running smoothly. Renault did not touch my computer box.
So I battle to understand what is "Not completely true"? I was supposed to give you more time to play trial and error with my car. You don't care about your customers, if you did you would not be charging such exorbitant amounts for work you have no intention of doing properly. When I told you I was not happy your arrogant owner Lesetja showed his true colors, which don't speak to "we care about our customers". I paid you R15K and all I have to show for it is a speeding fine and a further R33K out of my bank account. then you have the nerve to tell me to be honest. What exactly about?
Renault has repaired my vehicle you have seen the quotes sent to MIOSA you know very well what the repairs were for. it's the damage that YOU lot did. my car is in my possession with no warning lights, and running smoothly. Renault did not touch my computer box.
So I battle to understand what is "Not completely true"? I was supposed to give you more time to play trial and error with my car. You don't care about your customers, if you did you would not be charging such exorbitant amounts for work you have no intention of doing properly. When I told you I was not happy your arrogant owner Lesetja showed his true colors, which don't speak to "we care about our customers". I paid you R15K and all I have to show for it is a speeding fine and a further R33K out of my bank account. then you have the nerve to tell me to be honest. What exactly about?