JM
John M
1 reviews | Active since Dec 2018
01 Aug 2024, 13:48
Pathetic!!
NO SHOW by mechanic yesterday - not a call - nothing.
Phone their Head Office and reschedule for today.
Guess what? NO SHOW once again!!!
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Replies (1)
Michanic's replyOfficial
02 Aug 2024, 12:10 Hi John,We sincerely apologize for the inconvenience caused by the mechanic's no-show. We take these issues very seriously, even though they are rare.
After investigating, we found that the mechanic did arrive and performed the tasks as per the job card.
However, we understand the frustration caused by the miscommunication.Thank you for bringing this to our attention. We are actively working on measures to ensure this does not happen again.
If you have any additional concerns, please let us know, and we will be happy to assist you further.
After investigating, we found that the mechanic did arrive and performed the tasks as per the job card.
However, we understand the frustration caused by the miscommunication.Thank you for bringing this to our attention. We are actively working on measures to ensure this does not happen again.
If you have any additional concerns, please let us know, and we will be happy to assist you further.
Michanic's reply02 Aug 2024, 12:10
Official
Hi John,We sincerely apologize for the inconvenience caused by the mechanic's no-show. We take these issues very seriously, even though they are rare.
After investigating, we found that the mechanic did arrive and performed the tasks as per the job card.
However, we understand the frustration caused by the miscommunication.Thank you for bringing this to our attention. We are actively working on measures to ensure this does not happen again.
If you have any additional concerns, please let us know, and we will be happy to assist you further.
After investigating, we found that the mechanic did arrive and performed the tasks as per the job card.
However, we understand the frustration caused by the miscommunication.Thank you for bringing this to our attention. We are actively working on measures to ensure this does not happen again.
If you have any additional concerns, please let us know, and we will be happy to assist you further.