CK
Charles K

1 reviews | Active since Mar 2009

16 Jul 2023, 11:13

NOT HAPPY WITH WHAT HAPPENED AFTER THE JOB WAS DONE

I was quiet impress with your service and friendliness only to experience after services defects: 1. Your serviced my car all went well, two weeks after the service my vehicle's service indicator came on, you mechanic and a colleague came back and try to fix it but failed. I Whatsapp Michanic and you responded your are collecting information in order to fix, you mailed me a manual reset process which also failed. It is still like it.

2. You were request to replace the rear brakes of which I paid nearly R4k for brake pads only, total **********.

3. Then I took the car for a drive and all hell brake loose, all the braking system, ABS and "STOP don't drive" lights went on, I immediately reported it to the mechanic, he could understand and was busy with another job. Now I must use Uber to drive me around as my car is standing still in my garage at home and you not responding to my Whatsapps'. Why did your mechanic not check all is working , I know I will receive a lot of nonsense stories just to drain my money pockets again.

0
Replies (3)
Michanic
Michanic's reply17 Jul 2023, 16:16
Official
Hi Charles,

We apologize for that inconvenience we have caused you. I have instructed the team to sort this out asap. You will be contacted shortly to resolve this once and for all. 
CK
Charles K's update17 Jul 2023, 16:27
Reviewer Update
Dear Michanic,

Thank you for your reply, however I need my vehicle a.s.a.p. as I had to use Uber today, the vehicle is stationary tomorrow at my house, if not fixed before end of business 18 July 2023 I need to schedule in for repairs with another service provider.
CK
Charles K's update18 Jul 2023, 13:11
Reviewer Update
Dear Michanic,

Thank you very much for the excellent service of Johnathan, he attended to it and I will give him feedback and to you. My humble apologies for being a crumby old man but my wheels are needed. Thank you once again for your speedy response.