1 reviews | Active since Dec 2022
Nightmare experience with Michanic DO NOT USE THEM!!!!
Far below my expectations, let me list the issues i had 1. Massive oil stain left in my driveway. 2. Was booked for 12pm Mechanic showed up at 15:00pm. 3. I asked who will stamp my book, Mechanic said he does not know and was not even sure untill he phoned someone which made him leave with my service book and return it the next day. 4. Website states we only use original parts but no Audi Branding on the parts used. 5. No car engine cover used when working on the car all you see is oil finger tips on my white bumper which .
I will never ever use this service every again in my entire life as a first time user i am disgusted by the service i recieved ontop of that it was not even worth the price i paid for it and the price i have to pay for a car wash and to have these oil stains cleared out my driveway as my neigbour is very upset with me,
Thank you for bringing your concerns to our attention. We apologize for any issues you experienced during your visit with us and for any inconvenience this may have caused.
After reviewing the matter, we have determined that the oil stain in your driveway and the oil on your bumper were caused by your own actions while our mechanic was working on your vehicle. According to our records and the testimony of the mechanic, you were walking around the car while they were working, which resulted in the oil spill.
We understand that accidents can happen, and we apologize if you feel that the service you received was not worth the price you paid. However, we must correct the inaccuracies in your review and clarify that our mechanics do not leave oil stains or fingerprints on our customers' vehicles.
We value your business and apologize for any frustration you may have experienced. If you have any further concerns, please do not hesitate to contact us so we can address them and find a resolution.
Thank you for bringing your concerns to our attention. We apologize for any issues you experienced during your visit with us and for any inconvenience this may have caused.
After reviewing the matter, we have determined that the oil stain in your driveway and the oil on your bumper were caused by your own actions while our mechanic was working on your vehicle. According to our records and the testimony of the mechanic, you were walking around the car while they were working, which resulted in the oil spill.
We understand that accidents can happen, and we apologize if you feel that the service you received was not worth the price you paid. However, we must correct the inaccuracies in your review and clarify that our mechanics do not leave oil stains or fingerprints on our customers' vehicles.
We value your business and apologize for any frustration you may have experienced. If you have any further concerns, please do not hesitate to contact us so we can address them and find a resolution.