1 reviews | Active since Jul 2024
Michanic ****
My experience with Michanic has been very upsetting.
I initially asked for my car to be serviced in April, for which I paid R3,400. After the service, the engine light came on, and I was told I needed to fix a Nox sensor, which cost R1,131. I paid for it and had it replaced, but the engine light remained on. I was then informed it was the oxygen sensor and paid another R2,400 to replace it.
Later, I was told I had to change the timing belt and oil sump and was quoted R10,211. After complaining about the previous R2,400 payment that didn't resolve the issue, I was told I had to meet them halfway and pay R7,311, which I gullibly paid just to get my car running properly.
After that, the car started jerking and misfiring. When I complained, I received another quote for R5,296 to replace the pencil coils (all of them). From just a simple service, I have now paid over R14,000.
Please help me tell them that I don’t have any more money to throw away. I just want my car to perform as it did before.
We apologize for your experience in this regard. I will escalate this to management and I am certain we can get this resolved amicably.
Please note that the oil strainer was blocked due to the premature wear of the belt which is common for your cars engine however this should have been resolved quickly and for a reasonable price we will contact you today with a way forward as this is not how we do business.
We apologize for your experience in this regard. I will escalate this to management and I am certain we can get this resolved amicably.
Please note that the oil strainer was blocked due to the premature wear of the belt which is common for your cars engine however this should have been resolved quickly and for a reasonable price we will contact you today with a way forward as this is not how we do business.
We noticed that the coil we recommended and replaced at our own cost has resolved the issue, as indicated by your 5-star Google review. We're pleased to hear that your vehicle is now running 100%. We're glad to have been of service to you, even in difficult situations. If there's anything else we can assist you with, please let us know.
We noticed that the coil we recommended and replaced at our own cost has resolved the issue, as indicated by your 5-star Google review. We're pleased to hear that your vehicle is now running 100%. We're glad to have been of service to you, even in difficult situations. If there's anything else we can assist you with, please let us know.
Yes, the coil has been replaced and my car is working perfectly well now.
Thank you for stepping up.
Yes, the coil has been replaced and my car is working perfectly well now.
Thank you for stepping up.
