HG
Hari G

1 reviews | Active since Sept 2021

28 Sept 2021, 22:12

Good mechanic, but poor service from Michanic consultant

Very quick turn around times with getting a booking. The mechanic they used was very knowledgable, professional and was kind of able to diagnose the general problem I had with my vehicle, but he could not narrow it down or fix it as it was outside of his scope. - Was advised to make another booking and ask for someone to assist with the immobilser of my vehicle. (This was after I already contacted a consultant from Michanic to help me book the service) - Would not recommend the services and will not be using them in the future.

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Replies (2)
Michanic
Michanic's reply30 Sept 2021, 09:03
Official
Hi Hari, thank you for your review and your kind words about the mechanic. Mechanics are generally used mechanical issues, and auto electricians generally help with immobilizer. we are glad he was able to identify the issue with your mobiliser and you were able to resolve that with an auto electrician. we will be in contact with you during the course of the day to explain this further and hopefully we can turn this into a 5 star review.
Michanic
Michanic's reply29 Nov 2021, 09:27
Official
Hari, we working hard to improve our internal service so that we do not disappoint our customers. Thank you for the feedback and you can rest assured that we have up'd our teams skills since.