Dissatisfied
It's good that they come to your house to fix your car. But follow up is very poor. I had 4 different mechanics each time for the same problem. They did not communicate/ hand over the report for the previous work done. Ĺastly they only did half the job, eg changed the engine but left the aircon not working. They want me to go around looking for a service centre during holidays. There is a lot to be improved
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Michanic's replyOfficial
05 Jan 2023, 15:01Thank you for your review. We apologize for any inconvenience you may have experienced during your visit with us.
After reviewing our records, we want to clarify that we have no record of having performed any work for you or of you having visited our company. It is possible that you may have been mistaken about the company you visited.
Regardless, we apologize for any issues you may have encountered and would like to offer our assistance in resolving any outstanding problems with your vehicle. Please do not hesitate to contact us at your earliest convenience so we can address your concerns and find a solution.
Thank you for bringing this to our attention. We value your business and look forward to the opportunity to serve you in the future.
Michanic's reply05 Jan 2023, 15:01
Official
Thank you for your review. We apologize for any inconvenience you may have experienced during your visit with us.
After reviewing our records, we want to clarify that we have no record of having performed any work for you or of you having visited our company. It is possible that you may have been mistaken about the company you visited.
Regardless, we apologize for any issues you may have encountered and would like to offer our assistance in resolving any outstanding problems with your vehicle. Please do not hesitate to contact us at your earliest convenience so we can address your concerns and find a solution.
Thank you for bringing this to our attention. We value your business and look forward to the opportunity to serve you in the future.