TM
Tracy M

1 reviews | Active since Apr 2024

16 Apr 2024, 08:25

Car Service

If you love your car, don't go to these people... I repeat DO NOT GO TO THESE PEOPLE!!!!!

In March they came to service my car ,Brain Mpofu was the technician. That guy literally killed my car. He changed plugs and put the old and dead plugs. after driving my car for two weeks it started giving me problems, giving engine warnings at the same time my car was smelling petrol day in day out..

I then sent them an email complaining but no one assisted or rep****. the following day I got stuck on N3 freeway coming to Joburg from Durban. I called them multiple times with no help.

I managed to tow back my car to Joburg. and this Brian guy came to check the car and he agreed that the fault was his. but later that day i was given an invoice to pay for what could be the damage in my car which was caused by them... I mean why should I pay for the nonsense they created in car... One plug was broken and it made a hole in the cylinder. To cut the story short I fixed my car on my own but I took this matter to my lawyers since I have all the proof that they damaged my car.

DO NOT TAKE YOUR CAR TO THESE PEOPLE!!!!!!!!

0
Replies (1)
Michanic
Michanic's reply07 May 2024, 16:04
Official
Hi Tracy, we apologise for your experience. We understand that the was a manufacturer fault with the sparkplug. We replaced the sparkplug at ur cost and the car was reported to be running well again except that you need to fix the oil leak. Apologies for any inconvenience caused.