Brake pads replacement
So disappointed in the service I got from this company, the agent was 3 hours late. After doing the job he couldn't reset the fault light. I saw the slips of the parts he bought from goldwagen for replacement it more than double than what I was charged
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Michanic's replyOfficial
31 Jul 2022, 22:06 Hi Shane, so sorry to disappoint however we would like to thank you for the heads up. We investigated and we found that we did try communicating about the lateness of the mechanic and this was caused by the chain reaction started with previous jobs :'(.
We are happy that we installed your front brake pads successfully as you had booked, however the light will not reset if the rear brake pads sensor is also reporting that the brakes are worn. We use quality after market parts from many of our suppliers and in most instances the invoice price is not the true price as we get great discounts from our partners. We do add a small margin so that you can save and we can cover the costs of procuring the parts on your behalf, we do hope you understand.
Please feel free to contact us at *** should you require assistance with the rear brakes and we will ensure that we discount it handsomely for you as our valued customer.
Looking foward to hearing from you.
We are happy that we installed your front brake pads successfully as you had booked, however the light will not reset if the rear brake pads sensor is also reporting that the brakes are worn. We use quality after market parts from many of our suppliers and in most instances the invoice price is not the true price as we get great discounts from our partners. We do add a small margin so that you can save and we can cover the costs of procuring the parts on your behalf, we do hope you understand.
Please feel free to contact us at *** should you require assistance with the rear brakes and we will ensure that we discount it handsomely for you as our valued customer.
Looking foward to hearing from you.
Best regards,
Michanic's reply31 Jul 2022, 22:06
Official
Hi Shane, so sorry to disappoint however we would like to thank you for the heads up. We investigated and we found that we did try communicating about the lateness of the mechanic and this was caused by the chain reaction started with previous jobs :'(.
We are happy that we installed your front brake pads successfully as you had booked, however the light will not reset if the rear brake pads sensor is also reporting that the brakes are worn. We use quality after market parts from many of our suppliers and in most instances the invoice price is not the true price as we get great discounts from our partners. We do add a small margin so that you can save and we can cover the costs of procuring the parts on your behalf, we do hope you understand.
Please feel free to contact us at *** should you require assistance with the rear brakes and we will ensure that we discount it handsomely for you as our valued customer.
Looking foward to hearing from you.
We are happy that we installed your front brake pads successfully as you had booked, however the light will not reset if the rear brake pads sensor is also reporting that the brakes are worn. We use quality after market parts from many of our suppliers and in most instances the invoice price is not the true price as we get great discounts from our partners. We do add a small margin so that you can save and we can cover the costs of procuring the parts on your behalf, we do hope you understand.
Please feel free to contact us at *** should you require assistance with the rear brakes and we will ensure that we discount it handsomely for you as our valued customer.
Looking foward to hearing from you.
Best regards,