Bad business

Customer care Zero, I called 8 good time and they **** to call me back because I ask them to explain to me why I paid for a job that was not needed on my car, I was charged R7154. 87 on my 2nd quotation but the guy that came to do the job said wiring repair was not needed and I was charged R1751. 01 for that, and they refused to even call me and explained. And now my new quotation is 20k plus. I totally regret working with you guys, I started to doubt all your good reviews Shem