LH
Liezel H
1 reviews | Active since Jan 2016
16 May 2024, 10:40
AWFUL EXPERIENCE!!
PLEASE do NOT use Michanic. After TWO MONTHS my vehicle is still not in satisfactory condition after engine replacement. I am now considering legal action.
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Michanic's replyOfficial
10 Jun 2024, 12:27 Hi Liezel,Thank you for sharing your feedback. We are genuinely sorry to hear about your experience. We understand your frustration with the time taken and the issues you've faced after the engine replacement.
Regarding the air conditioning problem, we re-gassed the unit and ensured it was functioning correctly. Our team followed up to confirm everything was resolved to your satisfaction, and we are pleased to know that the issue was fixed.
We take all feedback seriously and are committed to continuously improving our service. We appreciate your patience and want to assure you that we strive to resolve any issues promptly and effectively.
Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.
Regarding the air conditioning problem, we re-gassed the unit and ensured it was functioning correctly. Our team followed up to confirm everything was resolved to your satisfaction, and we are pleased to know that the issue was fixed.
We take all feedback seriously and are committed to continuously improving our service. We appreciate your patience and want to assure you that we strive to resolve any issues promptly and effectively.
Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.
Michanic's reply10 Jun 2024, 12:27
Official
Hi Liezel,Thank you for sharing your feedback. We are genuinely sorry to hear about your experience. We understand your frustration with the time taken and the issues you've faced after the engine replacement.
Regarding the air conditioning problem, we re-gassed the unit and ensured it was functioning correctly. Our team followed up to confirm everything was resolved to your satisfaction, and we are pleased to know that the issue was fixed.
We take all feedback seriously and are committed to continuously improving our service. We appreciate your patience and want to assure you that we strive to resolve any issues promptly and effectively.
Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.
Regarding the air conditioning problem, we re-gassed the unit and ensured it was functioning correctly. Our team followed up to confirm everything was resolved to your satisfaction, and we are pleased to know that the issue was fixed.
We take all feedback seriously and are committed to continuously improving our service. We appreciate your patience and want to assure you that we strive to resolve any issues promptly and effectively.
Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.