Anyone considering dealing with Michanic I have posted this for your safety.

Warning: Do not deal with Michanic. My Car’s Turbo broke on 24 March 2022: Called Michanic who sent mechanic (James Stewart Webster)- he said Turbo must be reconditioned and car to go into their garage. I had it towed there at my cost on the 27th March:

Michanic took it upon themselves to replace with NEW turbo (not as per mechanics advice to me). AT a cost of almost R15 000 including labour. Car was ready for collection a week later: Supposedly fixed. On way home engine light came on. Once again, I had car towed to Mechanics garage at my cost: 2 weeks later They said the car was ready: Again, supposedly fixed. 1 day later engine light came on again.

Michanic agreed to tow car back to garage- never arrived. Actual mechanic eventually organised someone to come to fetch car: Yet again 2 weeks later had to go collect the car, again engine light came on.

Had to call countless times, countless emails with no responses or anyone getting back to me. Took 2 months for them to eventually return my original turbo and remove their ‘new’ replacement as their so-called mechanics could not actually fix it.

Took another 12 days to get a partial refund from Michanic- supposedly for the part. They refused to refund labour as they said I must get that back from mechanics personally. The one Mechanic James Stewart Webster refused and blocked me and ran away with my money. Michanic stated it’s not their problem.

Refund I received had a service charge deducted. No service received whatsoever. Car was never fixed by them, and I paid for every tow and to fetch my car every time.

The staff cannot speak English correctly and have no idea how to handle customers or when they actually can’t provide the service. During this whole process not once did I get updates without me phoning in. I had to use uber for 2 months at my cost as they had absolutely no solution to anything. I do not actually understand how they are still operating besides for absolute exploitation.

I then took my car to a wonderful turbo business in Alberton, and it took them 3 days at half the price, ABSOLUTELY NO ISSUES.

So you tell me?? Worth dealing with these individuals?

Anyone considering dealing with Michanic I have posted this for your safety.