Micah Kitchens Boksburg Sucks

Micah Kitchens Boksburg is by far the worst company iv ever dealt with. I have asked them to design a kitchen for me early this year whereby a salesman by the name of Warren then made contact with me to meet and measure my area in order for them to quote on the job. Everything seemed so sweet and nice at that point as the salesman always updated me on the design and the different options of styles etc. During May he then sent me a quote of which I then negotiated and got a small discount of which I accepted the offer and proceeded with the deposit in order for the company to start manufacturing the kitchen cupboards. I was asked to pay a 50% deposit of which I never had an issue with taking into account that this is a big company and the job would get done.

In the first week of June 2018 I was told that the fitters and cupboards would be ready for installation by the 23rd of June 2018. As we approached the date the salesman had then contacted me stating that the dates has been messed up and that it was 23rd of July now which is a month later. Taking into consideration that I had to prep the kitchen on order for them to begin the new fitments. By the time Warren had advised me on the date changes I had already demolished my old kitchen cleaning it completely allowing no complications when fitting the new kitchen. Nevertheless I went with out a kitchen for a month.

By the time the 23rd of July came there was more excuses stating that not all the cupboards where manufactured. Warren the salesman said that it was not his fault at all but his Managers Matthews, however even then his Manager did not have the decency to call me to advise me on what the delay is. Time went by where they continued to mess with me for days and weeks. We are in October now and the kitchen that they completed is a total mess. It almost looks like a second hand kitchen. Everything is a mess and to date not even the manager Matthew is taking responsibility in getting the matter resolved. For months I have been complaining and nothing is getting done. Nobody is interested. When I call their offices in boksburg they never wanting to take or return my calls. Its come to a point that even their receptionist knows me and is saying OH IS THIS YOU AGAIN!!! This is totally unacceptable and not fair. The kitchen is mess and most of their cupboards, edgeings and doors are completely damaged.

I cannot explain how I have been treated and wouldn't want anyone out there to experience this. Further more once the cupboards where fitted they even had a cheek to call and demand their progress payment of which I did and now that I need them they are giving me the run around but Matthew the Manager from the Boksburg branch has a cheek to send me threatening mails regarding final payment.

This is beyond horrible and I will not rest until I put Micah Kitchens Boksburg to shame. They dont care about their clients and their attitude sucks.

1. Kitchen incorrectly designed and measured and salesman says he is sorry about it and would give us a further discount. None done.

2. I was asked to assist by picking and dropping the fitter. They will discount. None done.

3. I was quoted a full kitchen but work now done. Missing and damaged cupboards.

4. I am threatened that I will pay the final amount even if the work isnt completed. This is unacceptable and I will not leave this here.

Thanks