MIBCO - MY MONEY!!!????

My provident fund withdrawl claim was submitted to Mibco on the 21 April 2022 as I have resigned. All supporting documents was made available. I am currently unemployed and need MY money for my dependends and myself to survive on. According to all available recources this should have been finalised within 14 to 21 days. To the best of my knowledge this claim has not even been registered with MIFA. My tax affairs are all in order. Who do I contact to get this resolved???? I am beyond desperate.