I need my money from mibco

Spoke to Dolane agent at mibco terrible services It's not even worth it to give you guys a half a star there's no help at all once the person asked for details my ID number seriously then the line disconnects damn '3 times' Pathetic and poor services horrible very quickly to take monthly withdrawals but when it's time for you to withdraw your provident fund then this **** happens Which makes it more frustrating I don't work for the company for more than 9 months now *** ***