Horrible Service

My Father went on retirement in Dec 2022 and then he went to apply for his provident fund at mibco in Jan 2023. He worked at Peninsula Auto Cooling in Tokai for 11years. Until today my Father did not receive a cent as they state the owner is in arrears with paying the funds and it's at legal department. Every week my dad call and no resolution. This is pathetic as my parents are pensioners and there is no income besides their pension money.