Complaint bad service from MibcoProvident fund

Good day I have being working at Nissan as a admin clerk i have resigned and reauested for my pension fund to be paid out to me .My documentation has been forwarded to the Nelspruit office ho is not helpful at all. I had to phone on my own the toll free number on my own expences as to what is going on . Everyday there is another story. In the mean time i found work at another dealer y rewuest was for my pension to be paid out to me and not to be carried over. I am sick abd tired that we have such a bad company assusting with pensionfund it is really bad. Everytime i ask to speak to a superviser there is stories or when i ask for a supervisors e mail adres . It is my rewuest to have my pension fund to be paid out to me and i defnitly do not want it to be carried over to mibco with such bad rude service I want immidiat feedback and not from the Nelspruit office please they do not know how to assist people. I wNt my money to be paid to me . it is my choise as i resigned . I was offerd another job and unfortunatly it is with a dealer . You cannot tell me because i am working for another dealer i cannot claim my pension money

My id no is ********** 072083

Leana Esterhuizen