Mia & Leah - a ****, or not?

My wife ordered (on-line and PAID FOR) two dresses on 28 January 2026 and we received an email that the parcel is on the way. Since then, NO parcel has arrived, the tracking information changes all the time and emails from Mia & Leah continuously provide poor excuses. They have no street address and no contact cell number. Be aware - this is probably a dirty ****!!