MGTV Marble Hall

Went to get info about dstv installation. I was told to buy the kit R499 installation included, and 1st payment only due end of the month. So on the 6th of July we installed dstv, on the 21st services got suspended. Now we have to pay R754,61 + R810 for the new month. We were misinformed on how everything works, even after we went to the outlet to get info.