tT
[email protected] Tshifhiwa

1 reviews | Active since Jan 2023

18 Jan 2023, 12:17

**** Karl Lagerfeld Sneaker

Good day everyone, on the 13 of December 2022 i purchased a pair of Karl Lagerfeld sneakers via MG Clothing to the amount of R3499 from the original price of R6500. The goods were delivered to my house with 3-5 working days as promised. Upon receiving the goods i realized the sneakers looked suspicious because they didn't have a manufacturer tag inside, no size number inside or underneath the sneaker, the quality of the sneaker is also poor. Karl Lagerfeld is a high quality brand. I then contacted the manufacturer (Karl Lagerfeld) to check if the sneaker i bought was genuine and then they responded confirming that they have never seen such a sneaker and therefore it's ****. I have then engaged with MG Clothing regarding this matter but it looks like they are not interested since they have already received my money. Just be careful before you purchase anything from them verify with the manufacture first. This is a nightmare but i will make sure that i get my money back.

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Replies (4)
MG clothes
MG clothes's reply24 Jan 2023, 09:42
Official
There's nothing to answer or respond to. Customer received our returns policy. Thank you 
tT
[email protected] Tshifhiwa's update24 Jan 2023, 18:56
Reviewer Update
MG Clothing return policy doesn't include a situation whereby they delivered **** products. I had to log a complaint with LabourNet - Consumer Protection Act against MG Clothing.
MG clothes
MG clothes's reply25 Jan 2023, 11:34
Official
We hope they will assist you better than us. All the best 
tT
[email protected] Tshifhiwa's update25 Jan 2023, 11:57
Reviewer Update
There's nothing that you assisted me with than to provide me with **** sneakers