Drops my call because I'm wasting his time

I am a female that needs to get my car alarm sorted out. I then saw MG Car Alarm's adverti*****t in our area and I've decided to give them a call to ask for advice as I have no clue about cars. I informed Marius, the owner, of the issue with my alarm and the first thing he asks is \is it an autowatch alarm?"I didn't have my car with me so I couldn't check. He then says \""I don't waste my time working on other alarms\"" and I ask why not and he say \""because it's *******\"". Fair enough"