RN
Riaan N

1 reviews | Active since Sept 2015

27 Feb 2022, 14:59

Pay for a quote that you will NEVER get

I caused a small dent to my car while reversing and turning (Yes, a stupid mistake and the lamp post won). I took my car to MF Autobody on 11 Feb to get a quote. Right off the bat I could see they are not interested in this repair, as it is "too small" for their business. I was told that I will only get a quote the following Wednesday (16 Feb), which I was okay with. It is 27 Feb today, and I am still waiting for that quote. The best part is they make people pay R 300 for an inspection / quote which never gets done !! Easy money here. PS: The other quotes I got around town are all over R20 000, so it is a small job with good profits. Basically replacing and spraying the fender. That's it !! We have a fleet of 28 vehicles, and I will make sure NONE of them ever go to MF Autobody for a quote, as they are clearly busy enough milking all the other customers.

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Replies (1)
Mf Autobody
Mf Autobody's reply23 Jun 2025, 10:14
Official
 Hi Riaan,
 Thank you for taking the time to share your experience. We understand how delays and unmet expectations can be frustrating. While we strive to assist every client, some repairs do follow a specific workflow that can cause unexpected holdups. Should you ever need it in future, we’ll be here to assist — though of course, we hope you won’t find yourself needing repair services again anytime soon.