RW
Rob W
1 reviews | Active since Jan 2019
18 Jan 2019, 13:42
Pathetic Service
My vehicle was assessed at the beginning of December and scheduled for repair to start on 17 January. I called on the 15 January to check whether the parts had arrived and was told they would call back. I called again on the 16th as I had not received any confirmation and was again told that they would revert. It’s now the 18th and I called again this morning at 10am and was told they would call me back. It’s now 13h40 and to date no one has called me so I have no idea as to when my car will be repaired. Absolutely pathetic service!!!
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Mf Autobody's replyOfficial
23 Jun 2025, 10:44Hi Rob,
Thank you for sharing your experience. We understand how frustrating it can be when updates feel delayed, especially around scheduled repairs. We take pride in our standards and service processes, and recognise that clear communication is key. If you ever need our services again — though we sincerely hope it won’t be required — you're welcome to reach out directly at addvalue (at) mfautobody.com and we’ll gladly assist.
Thank you for sharing your experience. We understand how frustrating it can be when updates feel delayed, especially around scheduled repairs. We take pride in our standards and service processes, and recognise that clear communication is key. If you ever need our services again — though we sincerely hope it won’t be required — you're welcome to reach out directly at addvalue (at) mfautobody.com and we’ll gladly assist.
Mf Autobody's reply23 Jun 2025, 10:44
Official
Hi Rob,
Thank you for sharing your experience. We understand how frustrating it can be when updates feel delayed, especially around scheduled repairs. We take pride in our standards and service processes, and recognise that clear communication is key. If you ever need our services again — though we sincerely hope it won’t be required — you're welcome to reach out directly at addvalue (at) mfautobody.com and we’ll gladly assist.
Thank you for sharing your experience. We understand how frustrating it can be when updates feel delayed, especially around scheduled repairs. We take pride in our standards and service processes, and recognise that clear communication is key. If you ever need our services again — though we sincerely hope it won’t be required — you're welcome to reach out directly at addvalue (at) mfautobody.com and we’ll gladly assist.