1 reviews | Active since Aug 2021
MF auto & Outsurance a Complete fail.
I was informed to collect my Hilux from MF on 13.08.2021. This is an insurance claim through Outsurance.
Upon inspection to take delivery of my Hilux, I found that some of the interior spares were replaced by second hand spares.
To make it worse. It was not even the same model spares, to make it even more worse these sparea were scratched and damaged.
From an original Matt air vent cover to gloss...? Made for the 2.8gds and not for 2.4gds.
Damaged cabby cover...Scratched. Original inspection information shared to be repaired not done 100%. This was done by myself, outsurance and MF.
REQUEST was given. Pls ensure the car has a valet...as it was ******...to my suprise after asking for this....twice..a general wash and there you go!
Well after I notified them...in the workshop...offered me a free valet....
Thank you but this is still a miss for me.
Fitting of the dashboard...not even aligned....spedometer...cover... skew..miss aligned...So how do I actually know this is all my parts???
I will publish the proof in the media.
Thank you for your feedback. We’re confident in the high standard of workmanship and care we provide to every client, including in cases managed through insurance partners. That said, we understand your concerns and appreciate you sharing them. If you would like to take this further or clarify any specifics, please reach out to us directly at addvalue (at) mfautobody.com. We’re always open to engaging constructively.
Thank you for your feedback. We’re confident in the high standard of workmanship and care we provide to every client, including in cases managed through insurance partners. That said, we understand your concerns and appreciate you sharing them. If you would like to take this further or clarify any specifics, please reach out to us directly at addvalue (at) mfautobody.com. We’re always open to engaging constructively.