BEST SERVICE EVER

I had the unfortunate experience of having caused my first ever car accident on 11 May 2023. This after I have been driving for 46 years. Devastated! My broker contacted Momentum Insurance and my car was handed to MF Auto Body Repairs Hospital for surgery. Both Paula and Candace stayed connected with me regarding the progress of the patient (my EcoSport) After speaking to both Candice and Paula yesterday, I asked if my best friend (my car) could be dropped off at my house today (20th June) as I was car-less and could not get to the MF hospital by myself. Late yesterday afternoon at about 18:15 the MF ambulance (truck) was at my house carrying my dearest friend! First, I was speechless and then teary. What incredible service and what a wonderful surprise to be re-united with my best friend after more than a month! I was elated!

I felt I just had to write an e-mail thanking everybody who “operated” on my best friend, ensuring it was as good as new. I do appreciate the time and effort that went into this surgery. A very special thanks to Paula and Candice. You embrace your company with such a loving and caring attitude. You both deserve a bouquet of flowers. To Sam, who came to drop off my best friend. Thank you, Sam, for your generosity and kindness to deliver my car back to me, and at that late hour. I appreciate you.

To management, I do hope you take the time to read my e-mail, and please note the special people who had assisted me since my car went to your “hospital”. You are truly the best out there and with your staff, I wish you all only good and wonderful happenings for the future.