Very dissapointed and hurt customer.

We took our car because the oil was getting into the water tank, we were promised the car part would be there on the 3rd of December. We waited and waited until we decided to call them and to a follow up, we were then told that it would come the following Friday and it did not. We went there physically because we felt like they were dodging our calls, when you do get through you are transfered to the relevant section and that section never picks up. We kept trying and then we're promised another day and the part still didn't come. We made a call asked to be transfered to the complaint section we spoke to the person and they promised that on the 25th the part will be there, we also told the person that we do not like how we are the ones who must run after them because they never call us to update us. Today it is the 25th,no call, no nothing. We asked if we can get a curtesy car in the meantime, they can't provide us with one. Their service is very bad and unprofessional, they do not treat their customers with any care shame. I regret the day I bought a meyers car.