Disappointing service - Meyers Motors

Good day,

I booked my car for a 30 000 km service with Meyers Motors Umtata (Pty) Ltd on the 30 August 2019 at 7:20am. My car was returned after 4pm and they confirmed that the service was done. After driving about 7km’s away, I noticed smoke coming from the front of my car and my car started loosing power. I immediately stopped to check and I noticed that the exhaust had also turned black due to smoke. It was already late to return it to the dealership so I had to wait the whole weekend and only returned it on Monday morning 02 September 2019 to have it assessed by the dealership as this had never happened before.

On Monday 2 September 2019, The dealership advised me to leave it with them for further assessment as they suspected damage in the car engine and would report this matter to the head office. I made a follow up on Friday 06th September 2019 but I was advised that they are waiting for a response from the head office. I am stuck with no car and no clear information/ assistance on what exactly caused this damage after the service and immediate action plan. My car is an OPEL Mokka 2017 Model