NV
Nokuthula V
1 reviews | Active since May 2020
19 Jun 2021, 08:00
Your service STINKS!!!!!!! And I hate dealing with you guys
I'm really starting to believe that you enjoy messing with me.
My debit order is due on the 20th of June and you decided to go and debit my account on the 18th. Now the debit order came back unpaid and on Top of that the bank charged me a debit order unpaid fee.. What is wrong with you guys? Just like my previous complaint I've been with you guys for a long time and I've never missed a debit order and have never had a unpaid debit order. FIX this please. I'm getting tired of dealing with you guys. It's emotionally draining! And I need you to pay me back for the fee that was charged by my bank. On top of that this mess will affect my credit scoring!
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Replies (1)Metropolitan Life's replyOfficial
19 Jun 2021, 09:17Dear Nokuthula
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the difficulties with your debit order.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the difficulties with your debit order.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply19 Jun 2021, 09:17
Official
Dear Nokuthula
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the difficulties with your debit order.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the difficulties with your debit order.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
