AM
Aqhama M

1 reviews | Active since Mar 2025

25 Mar 2025, 19:49

YesAtt

My mother is still crying even now because of metropolitan ,they ****** her when my granny past away they said the policy was lapse onthe 17th of December last year and my vgranny died on the 19th cant believe it even now.😭😭💔💔

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply26 Mar 2025, 15:31
Official
 Dear Aqhama
 
We acknowledge receipt of your complaint.
 
We always strive to serve all our clients well and regret reading of the difficulties your mother has encountered with her claim.

Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to. 
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
 
 Regards
 
 Client Care Team 

Best regards,