1 reviews | Active since Mar 2023
worst service ever
Bad service ever
I'm very disappointed at Metropolitan. My father passed away last year August 2022, He had an anuity life cover and 7 beneficiaries. The 6 beneficiaries have claimed and paid but my brother since last year August 2022 till today 3 March my brother's claim has not been made. The child has not been going to school and canceled soccer academy because of funds being stuck at Metropolitan. I have been sent from pillar to post since last year and no payment has been done for my brother ...All documents they had requested from me BY KEMPTON PARK/FESTIVAL MALL have been sent about 3 times already without success if payout.
PLEASE ASSIST. I AM FUSTRATED AND TIRED . METROPOLUTAN OFFICES WITHOUT GETTING HELP
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of your father's passing. Please accept our sincere condolences during this difficult time.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate and revert back to you directly.
Kind Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of your father's passing. Please accept our sincere condolences during this difficult time.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate and revert back to you directly.
Kind Regards
Client Care Team