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MAPELO M
1 reviews | Active since Mar 2015
17 Aug 2020, 22:37
Worst customer service
I called (17/0/2020) through requesting a cancellation on my policy and was told that such a request is not possible by one of the consultants. I was told that i could only cancel in 2022. How is this possible? I deserve the right to cancel a policy at any given time.
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Metropolitan Life's replyOfficial
18 Aug 2020, 08:52Dear Mapelo
We acknowledge receipt of your complaint on HelloPeter.,
We regret to learn that you have encountered difficulties in cancelling your plan.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.,
We regret to learn that you have encountered difficulties in cancelling your plan.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply18 Aug 2020, 08:52
Official
Dear Mapelo
We acknowledge receipt of your complaint on HelloPeter.,
We regret to learn that you have encountered difficulties in cancelling your plan.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.,
We regret to learn that you have encountered difficulties in cancelling your plan.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team