TL
Toivo L
1 reviews | Active since Sept 2018
22 Jan 2024, 20:30
Worse service ever Metropolitan
Metropolitan really has bad service I took out a policy which the lady told me would be a replacement policy and they will only deduct in December. My policy was deducted in November not replaced at all who can afford both policies to be deducted at once in this tough economic climate. Ive been requesting a termination letter for days now so my HR can cancell this policy but to no avail the consultant just comes up with lie upon lie. Very unhappy Toivo Lewis
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Metropolitan Life's replyOfficial
23 Jan 2024, 07:51Dear Toivo
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply23 Jan 2024, 07:51
Official
Dear Toivo
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team